You have two options to return or exchange your items – in-store or mail.
In-Store
Bring the item(s) you wish to return or exchange to one of our retail locations with a copy of your receipt. For exchanges, please call with the order number, item and size you would like on hold to ensure it is available prior to returning in person.
Mail
Package your item(s) in the original packaging along with the return form and mail to the address below. Ever Row is not responsible for items lost in transit.
Ever Row - Returns
9816 Rea Road, Suite I
Charlotte, NC 28277
An exchange or return credit will be issued once we have received the item(s). This does not include the shipping cost for the return. An email confirmation will be sent with exchange or return credit details.
For exchanges, we recommend you contact us to place the exchange on hold so it does not sell out while we wait for your package. Please call or email us with the order number, item and size you would like on hold.